FAQ

For Customers

*Q1: Is http://Big2.com.ng free to use?*  

Yes. It’s completely free to browse businesses and contact them.


*Q2: How do I contact a business on Big2?*  

Just click the WhatsApp button or call the phone number on the business listing. You will be connected directly to the business owner.



*Q3: Does http://Big2.com.ng handle payments or delivery?*  

No. Big2 is only a directory. We connect you to businesses. All payment, delivery and agreements are between you and the business.


*Q4: How do I know if a business is trusted?*  

We try to verify listings, but you should also visit the shop, ask questions, and inspect products before paying.  

Check our [Safety Tips] page for more advice.


*Q5: Can I leave a review for a business?*  

Not yet. For now, you can send us feedback on WhatsApp [+2348068619139] and we’ll share it with the business.


For Business Owners

*Q6: How much does it cost to list my business?*  

The first 1 months is FREE. After that, renewal is ₦3,750 per month* to keep your listing active.


*Q7: How do I add my business to Big2?*  

WhatsApp us [Your Number] with:  

1. Business Name  

2. Service/Product  

3. Address in Ekpoma  

4. WhatsApp Number  

5. 2-3 Clear Photos  

We will list you within 24 hours.


*Q8: Can I update my business information?*  

Yes. WhatsApp us with your business name and the new details. Updates are free.


Q9: What is a "Featured Listing"?*  

A featured listing appears at the top of its category with a "Featured" badge. See our [Advertise With Us] page for price.


General 1

0: Is Big2 only for Ekpoma?*  

Yes. For now http://Big2.com.ng only lists businesses located in Ekpoma, Edo State.


11: How do I report a fake or bad business?*  

WhatsApp us immediately with the business name and details. We will investigate and remove the listing if needed.


12: How can I advertise on Big2?*  

We offer banners, featured listings, and WhatsApp promos. Check our [Advertise With Us] page.


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Still have a question?  

*WhatsApp us: [+2348068619139]  

*Email: ttime6650@gmail.com


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